We are currently in search of an enthusiastic and committed Fast Food Restaurant Shift Manager to join our dynamic team. As a Shift Manager, your role will be pivotal in ensuring the seamless operation of our restaurant during your designated shifts. Your strong leadership abilities, meticulous attention to detail, and unwavering dedication to delivering outstanding customer service will be instrumental in our ongoing success.
Job Details:
- Location: 45367 Luckakuck Way (KFC/TB), Chilliwack, BC, V2R 3C7
- Salary: $18.50 per hour / 40 hours per week
- Terms of Employment: Permanent, Full time
- Start Date: As soon as possible
- Benefits: Health benefits
- Vacancies: 1
Job Overview:
- Languages: English
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Key Responsibilities:
Staff Management:
- Supervise and lead a team of cooks, cashiers, and service crew members.
- Assign tasks and responsibilities to staff members, ensuring efficient execution.
- Conduct regular team meetings to communicate expectations and provide updates.
Shift Management:
- Oversee all aspects of the restaurant’s operations during your shift, including food preparation, customer service, and cleanliness.
- Monitor workflow and make real-time adjustments to ensure optimal efficiency.
- Address operational challenges promptly to minimize disruptions.
Customer Service:
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive dining experience.
- Lead by example in delivering high-quality service and maintaining a friendly and welcoming atmosphere.
Inventory Control:
- Manage inventory levels, including ordering supplies and minimizing waste.
- Conduct regular inventory checks to ensure accuracy and prevent shortages or overstocking.
Quality Control:
- Ensure that food quality and safety standards are consistently met.
- Maintain a clean and organized kitchen and dining area in adherence to health regulations.
Cash Handling:
- Manage cash registers, handle financial transactions, and reconcile cash drawers accurately.
- Monitor and report any discrepancies or issues related to cash handling.
Training and Development:
- Provide training to new employees, including onboarding and job-specific training.
- Coach existing staff members to enhance their performance and skills.
Conflict Resolution:
- Effectively resolve conflicts or issues that may arise during the shift, whether among staff or with customers.
- Communicate with diplomacy and professionalism.
Safety Compliance:
- Ensure that the restaurant follows safety and security protocols at all times.
- Promote a culture of safety among staff members.
Qualifications:
- High school diploma or equivalent.
- Previous experience in fast food or restaurant settings is preferred.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal abilities.
- Problem-solving skills and the ability to make quick decisions.
- Time management skills and the ability to multitask effectively.
- A customer-centric mindset and a commitment to exceptional service.
- Familiarity with food safety and restaurant regulations is a plus.
Tasks:
- Supervise and coordinate activities of staff who prepare and portion food.
- Train staff in job duties, sanitation, and safety procedures.
- Ensure food service and quality control.
- Maintain records of stock, repairs, sales, and wastage.
Work Conditions and Physical Capabilities:
- Fast-paced environment.
- Work under pressure.
- Standing for extended periods.
Benefits:
- Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Who Can Apply to This Job? Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit. If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to Apply: By email: workforsoul@yahoo.com
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
Advertised Until: 2023-11-05
Here are some frequently asked questions to help you gain a better understanding of this Shift Manager – fast food restaurant:
- What Does a Fast Food Restaurant Shift Manager Do? A Fast Food Restaurant Shift Manager is responsible for supervising the daily operations of a fast food restaurant during their designated shift. This includes managing staff, ensuring customer satisfaction, and maintaining efficiency in service.
- What Are the Core Responsibilities of a Fast Food Restaurant Shift Manager? Key responsibilities of a Fast Food Restaurant Shift Manager typically include staff supervision, shift management, customer service, inventory control, quality control, cash handling, training, conflict resolution, and safety compliance.
- What Skills Are Essential for a Fast Food Restaurant Shift Manager? Essential skills for a Fast Food Restaurant Shift Manager include leadership, effective communication, problem-solving, time management, customer focus, and familiarity with food safety and regulations.
- What Qualifications Are Usually Required for This Role? Qualifications often include a high school diploma, previous experience in the fast food or restaurant industry, strong leadership skills, and knowledge of food safety and restaurant regulations.
- Can a Fast Food Restaurant Shift Manager Advance in Their Career? Yes, many Fast Food Restaurant Shift Managers can advance to higher positions within the fast-food industry, such as Assistant Manager or Restaurant Manager, with additional experience and training.
- What Is the Average Salary for a Fast Food Restaurant Shift Manager? The salary of a Fast Food Restaurant Shift Manager can vary based on factors such as location, restaurant chain, and experience, with an average annual salary ranging from $25,000 to $40,000.
- What Challenges Do Fast Food Restaurant Shift Managers Face? Challenges include managing a fast-paced environment, ensuring customer satisfaction, maintaining operational efficiency, and addressing unexpected issues.
- How Can Someone Become a Fast Food Restaurant Shift Manager? Begin by gaining experience in fast food or the restaurant industry, demonstrate leadership potential, seek training opportunities, and take on additional responsibilities.
- What Are the Rewards of Being a Fast Food Restaurant Shift Manager? Rewards include developing valuable leadership skills, working in a dynamic environment, contributing to a well-known brand’s success, and potential career growth.
- Is Being a Fast Food Restaurant Shift Manager a Step Towards Restaurant Ownership? While it’s not a direct path to ownership, the skills and experience gained as a Fast Food Restaurant Shift Manager can be valuable for those interested in eventually owning their fast-food restaurant or franchise.